Data Privacy Statement
Who We Are
The data controller for the websites listed below is The First Church of Christ, Scientist (“The Church”) and its affiliate The Christian Science Publishing Society (“CSPS”), 210 Massachusetts Ave., Boston MA 02115 U.S.A. (Collectively “TFCCS”).
Data Protection Officer (DPO)
If you have any questions about this Privacy Statement, including any requests to exercise your legal rights, please contact the DPO at:
Email: [email protected]
Mail: Data Protection Officer
The First Church of Christ, Scientist
210 Massachusetts Avenue, P9
Boston MA 02115 U.S.A.
Personal Data We Collect
How We Use Personal Data
- To perform a contract with you
- To carry out our activities where we have necessary legitimate interests
- iii. To comply with a legal or regulatory obligation
- To send you communications with your consent
In order to perform contracts with you and on the basis of TFCCS’s legitimate interests, we process data for the following purposes:
Providing requested goods or services. If you order goods or services from TFCCS, TFCCS will use the Personal Data that you enter into the order or registration form (your name, email, telephone number, address, and credit card number or bank details) only to process your order or to provide the requested goods or services. This may be required for contracting, responding to inquiries, shipping and billing purposes, collecting customer feedback or providing customer support. We may also collect and/or record conversation data that you may instigate by using chat functionalities or other local TFCCS web presences, contact forms, emails, or telephone. “Goods or services” includes (access to) TFCCS’s web services, subscriptions, membership, offerings, other content, non-marketing related newsletters, tutorials, training, events,and user research studies.
We communicate on a regular basis by email with users who subscribe to our services, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account or subscription, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing-related but merely required for the relevant business relationship.
Any information required to track your choices regarding the processing or use of your Personal Data or receipt of marketing materials may be stored and exchanged between the Church and CSPS as required to ensure compliance.
Church Membership Data. If you are a member of the Church, your Personal Data (for example, name, address, phone number, name of primary teacher, and branch church) and other optional information you may choose to provide (for example, email address, photo, and so forth) are used for internal Church purposes. The Church may send you communications related to your membership using the contact information provided.
User research. TFCCS may invite you to participate in user research, such as questionnaires, surveys, testing, and other user studies. Where we collect Personal Data through user research, we will protect the data using reasonable measures. User research may be administered by a third party on our behalf. TFCCS may use such Personal Data to improve its goods and services or to enable historical research.
Creation of anonymized data sets. TFCCS may anonymize Personal Data provided under this Privacy Statement to create anonymized data sets, which will then be used to improve its and its affiliates’ goods and services.
Recording of calls for quality improvement purposes. In case of telephone calls or chat sessions, TFCCS may record such calls (after informing you accordingly during that call and before the recording starts) in order to improve the quality of TFCCS’s goods and services.
In order to keep you up-to-date/request feedback. Within an existing business relationship between you and TFCCS, TFCCS may inform you, where permitted in accordance with local laws, about its goods or services (including webinars, seminars or events) which are similar or relate to the products and services you have already purchased or used from TFCCS.
Communications About TFCCS’s Goods and Services. TFCCS collects Personal Data (such as name, email, country, address or phone number) in some of its data collection locations, such as where you subscribe to newsletters or content, apply for membership, or register for one of our events. We use Personal Data to contact you with messages about our activities, events, user research studies, and goods and services unless you have opted out of receiving such communications. You can unsubscribe from receiving these messages at any time by clicking the unsubscribe link at the bottom of the messages we send.
You can also request to review, change, or remove your Personal Data by contacting us at [email protected]
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
- Analytical/Performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preference (for example, your username) The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
- Targeting cookies. These cookies record your visit to our website, the page you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Third-party provider cookies: Some cookies are placed on your device and used by third-party providers for analysis and advertising purposes. They are saved either permanently or temporarily, and are stored via various domain names. You can configure your browser to notify you whenever a cookie is placed on your computer and to only permit cookies to be stored on a case-by-case basis. You can also prevent cookies from being accepted for specific domains or in general, and automatically delete all cookies when you end a browser session.
The functionality of our websites may be limited when cookies are deactivated.
Listed below are other cookies or tracking technologies that we use on our site:
Adobe Marketing Cloud:
Our website services use Adobe Analytics to help collect and analyze anonymized visitor behavior data. This helps us improve our website and tailor it to your likely interests and enables us to conduct market research (https://www.adobe.com/privacy/opt-out.html#2). Adobe Target helps us personalize and improve the performance of our website, apps, and marketing messages (https://www.adobe.com/privacy/opt-out.html#5). The information generated about your use of our website services may be transmitted to and stored by Adobe Analytics on servers outside your country of residence.
With your consent, we use the “Facebook pixel” (from Facebook Inc.) in our Internet presence. This helps us to track the actions of users after they have seen or clicked on a Facebook advertisement. In this way, we can determine the effectiveness of the Facebook advertisements for statistical and economical purposes. The data gathered here are anonymous to us, which means that we do not see the personal data of individual users. However, this data isstored and processed by Facebook. Facebook can link this data to your Facebook account and use it for advertising purposes in accordance with Facebook’s data usage guidelines https://www.facebook.com/about/privacy/. You can enable Facebook and its partners to place advertisements on and outside of Facebook. Furthermore, a cookie may be stored on your computer for this purpose.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us (the website operator) and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
You can prevent cookies from being stored via the relevant setting in your browser software; however, we must point out that this setting may prevent you from utilizing the full scope of functionalities on this website. Furthermore, you can prevent the data created by the cookie based on your use of the website (incl. your IP address) from being collected by Google and such data from being processed by Google by downloading and installing the browser plugin that is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Data capture opt-out – Google Analytics:
You can prevent your data from being collected by Google Analytics by clicking the following link. An opt-out cookie will be stored, which will prevent your data from being collected on future visits to our websites: Deactivating Google Analytics.
Who We Share Personal Data With And Why
We do not sell or otherwise disclose Personal Data that you provide to us or that we collect on our websites, except that we may share this data with:
- Other organizations affiliated with The First Church of Christ, Scientist, Boston, Massachusetts
- Third party service providers who we use in delivering our goods and services, marketing, and user research studies
- If required, or where we believe it is required, by applicable law or legal process
- To protect the rights, property and safety of The First Church of Christ, Scientist, Boston Massachusetts, our users and the public, including, for example, in connection with court proceedings, to detect or prevent criminal activity, fraud, material misrepresentation, or to establish our rights or defend against legal actions
TFCCS is a Church headquartered in Boston, which has entities and service providers throughout the world, including but not limited to the United States. Whenever we transfer your Personal Data out of the EEA, we provide a similar degree of protection to this data as the EEA by ensuring at least one of the following safeguards is implemented:
When working with service providers that handle EU data, we may require them to protect that data by using:
- Specific contracts approved by the European Commission that give personal data the same protection it has in Europe.
- Binding Corporate Rules
- Privacy Shield
Forwarding your Personal Data to other TFCCS affiliates. TFCCS may transfer your Personal Data to its affiliate, The Christian Science Publishing Society. In such cases, this entity will then use the Personal Data for the same purposes and under the same conditions as outlined in this Section.
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to have such access. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How Long We Keep Personal Data
To determine the appropriate retention period for your Personal Data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data. See the tab “Data Subject Rights” in this Privacy Statement for further information.
Data Subject Rights
- Correct the Personal Data we hold about you
- Erase your Personal Data
- Cease the processing of your Personal Data
- Restrict the processing of your Personal Data
- Transfer your Personal Data to you or a third party, or
- Change your consent at any time
You also have the right to lodge a complaint with the data protection supervisory authority in your country.
Kindly note that if you request that TFCCS delete your Personal Data, we may not be able to provide certain services to you.
How to Contact Us
Data Protection Officer
The First Church of Christ, Scientist
210 Massachusetts Avenue, P9
Boston MA 02115